How is the production cycle ensured?
After confirming all details, we calculate the production cycle. If delayed, 1% of the total order amount is deducted for a one-week delay, and 2% for a two-week delay.
How can quality be guaranteed?
We always provide a pre-production sample before mass production and perform a final inspection before shipment. Third-party inspections are also welcome.
How do you prevent fabric from fading?
We follow 4 steps: 1. High color fastness customization. 2. Detergent hand wash tests. 3. High-temperature soak tests (overnight). 4. Obtaining reports from professional testing institutions.
How can I track the progress of my order?
We provide continuous updates throughout the process, from fabric arrival and pattern design to sewing and finishing. Video or photo updates are available at any stage upon request.
What is your quality commitment?
We are responsible if mass production differs from sample quality or if fabrics do not match. We offer lifetime after-sales service to ensure your peace of mind.
Do you support custom labels and tags?
Yes, care labels and hang tags are available for customization to meet your specific brand requirements.