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Frequently Asked Questions
What is the production lead time?
The lead time is calculated once the deposit is received and all production details are confirmed.
What are your payment terms for different order sizes?
For orders under $3000, 50% prepayment is required. For orders between $3000-$10000, 40% prepayment. For orders exceeding $10000, 30% prepayment is required, with the balance due before shipment.
Do you provide samples and what is the cost?
Prototype samples cost $20-$50/pc with a 7-day lead time. Exact trim and fabric samples cost $500-$1000 with a 45-day lead time.
What is the standard packaging for shipment?
Each piece is packed in a PP bag. A standard carton (50cm*40cm*40cm) contains 150-200 pieces and weighs approximately 15-25kgs.
What is your after-sales service policy?
We guarantee quality. If mass production differs from the approved description, we take full responsibility and provide refunds for defective goods.
Are you a manufacturer?
Yes, we are a direct factory with our own dedicated workforce for production.