How do you ensure the production cycle?
After confirming all details, we calculate the cycle. We implement a delay penalty: 1% of total order amount deducted for one week delay, and 2% for two weeks delay to ensure timely delivery.
How can we guarantee quality?
We always provide a pre-production sample before mass production and conduct a final inspection before shipment. We also welcome third-party inspections.
How do you prevent fabric from fading?
We use four steps: 1. Customizing high color fastness fabrics directly from factories. 2. Detergent hand wash tests. 3. High-temperature soak tests. 4. Professional institutional testing with certified reports.
How can I track the progress of my order?
We provide continuous updates throughout the process, from fabric purchase to shipping. You can request video or photo updates at any stage, including cutting, sewing, and finishing.
What is your quality commitment?
We take full responsibility if mass production differs from the sample quality or fabric, or if products do not meet quality requirements. We offer lifetime after-sales service for your peace of mind.