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Frequently Asked Questions
What are your payment terms?
Our payment terms are T/T: 30% deposit before production and 70% balance before shipment.
What is the lead time for mass production?
Bulk production typically takes 35-55 days. The exact shipping date is updated after the deposit is received.
What is the Minimum Order Quantity (MOQ)?
Our MOQ is 100 pcs per style per color, with 4-5 sizes mixed (minimum 20pcs per size).
How do you handle shipping?
We arrange shipments for bulk orders and provide tracking numbers via DHL, TNT, UPS, or FEDEX.
Are sample fees refundable?
Yes, sample costs can be refunded if your bulk order meets our MOQ of 100 pcs per style/color.
Do you offer customized designs?
Yes, we welcome customized designs, including specific packaging, logos, and materials.