How can you accept small orders?
Small orders are the trends! We have a special team that handles small orders, and all members are experienced and skillful to ensure quality even when quantity is small.
How do you test the product quality?
We have full sets of inspection machines including color-tests and fabric tests. We control quality from incoming materials/accessories to online QC, final product QC, and pre-shipping QC. We perform 100% quality control.
What extra services do you provide?
Our services include 24/7 quick response, a 100% manufacturer and fabric defect warranty, and a dedicated design and R&D department to help develop new items according to your specific needs.
How soon can you deliver urgent large orders?
If we have stock fabric, we can deliver within 35 days. Otherwise, it typically takes 35 to 100 days. We have a production capacity of around 500 jackets per day.
Where do most of your customers come from?
Most of our customers are based in Europe and North America. We also serve clients in Australia, South America, South Africa, and the Middle East.
What should I do if I have a complaint or warranty claim?
Please contact the sales representative you worked with and explain your complaint. You will need to provide proof of purchase as part of the manufacturer's dealing process.