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Frequently Asked Questions
Can I order samples and are they free of charge?
Yes, we provide sample orders. Sample fees are required initially, but we treat them as a deposit which can be refunded or deducted from your bulk order.
How do you ensure quality warranty?
We maintain strict quality control from materials to shipment. Standard packing includes high-grade CTN and protective wrapping. If any damage is found upon delivery, replacements are offered in the next order.
What are your usual payment terms?
Our standard terms are a 30% deposit and the remaining 70% balance against the B/L copy via TT or LC at sight. Trade assurance is also available.
What is the MOQ and estimated delivery time?
The MOQ is generally 200pcs per color/model. Delivery typically takes 15-20 days after the deposit is received, depending on stock availability.
Why should we choose your products?
We offer 100% on-time delivery, 100% payment assurance, and 100% quality assurance for all our professional manufacturing services.
How long does it take to execute an order?
This depends on the order's size and complexity. Once you provide the quantity and model number, we will provide a detailed execution schedule.