❓ Frequently Asked Questions
Q1: Can we get a sample for reference?
Yes, we can send samples for inspection. For new customers, sample fees and express charges may apply, which are refundable upon placing a bulk order.
Q2: How long will my goods be ready for shipment?
Delivery time depends on the product specifications and quantity. Usually, it takes 15-25 working days.
Q3: What is your MOQ?
If we have similar items in stock, there is no MOQ. For custom designs, MOQ depends on the product difficulty.
Q4: How soon can I get a price quote?
Typically, we provide a quote within 3 days. Special requirements may take up to 5 days.
Q5: How do you ensure quality before an order?
We can provide existing samples for checking or create a counter-sample based on your requirements for approval.
Q6: Can we put our logo on the products?
Yes, we offer custom logo services based on your requirements and design projects.