📦 Basic Info.
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After-sales Service
Professional support for all post-purchase inquiries and quality assurance.
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Custom Branding
MOQ for Labels, Tags, and Packaging is only 1 piece. Free replacement provided.
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Free Samples
Sample fees are fully refundable upon placing a bulk order.
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Fast Production
1 week for garment samples; 3 weeks for bulk production.
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Certified Quality
Production standards accepted and certified by SGS.
❓ FAQ
What is your Minimum Order Quantity (MOQ)?
Usually, our MOQ is 100 pcs per color. However, we accept smaller quantities for your first trial order to help you test the market.
How can I obtain a sample?
We provide existing samples for free. For custom designs, there is a small sample charge which is fully refundable once the order reaches a certain quantity.
What is the typical lead time for production?
Samples take 3-5 working days. For bulk orders, the lead time is approximately 10-15 working days depending on the final order quantity.
Can you create custom branding and logos?
Yes, we offer full OEM/ODM services. We can customize labels, tags, and packaging with your brand identity even for small quantities.
What file formats are needed for custom designs?
Files in AI, CDR, PDF, or high-resolution JPG formats are preferred. We will create a digital artwork proof for your approval before production.
What is your policy on after-sales quality issues?
We stand behind our quality. For any legitimate complaints or claims regarding product quality, we guarantee a 100% money-back return.