How do you ensure the production cycle?
After confirming all details, we calculate the production cycle. If delivery is delayed by one week, 1% of the total order amount is deducted; for two weeks delay, 2% is deducted.
How is product quality guaranteed?
We always provide a pre-production sample before mass production and conduct a final inspection before shipment. Third-party inspections are also accepted.
How do you prevent fabric from fading?
We follow four steps: 1. Customizing high color fastness fabrics directly from factories; 2. Detergent hand wash tests; 3. High-temperature soak tests (overnight); 4. Professional institutional testing reports.
How can I track the progress of my order?
We provide continuous updates throughout the production process, including fabric arrival, cutting, sewing, and finishing. You can request video or photo updates at any time.
What is your commitment to quality?
We are fully responsible if mass production quality or fabric differs from the approved sample. We aim for products that meet all quality requirements.
Do you provide after-sales service?
Yes, we offer lifetime after-sales service to ensure our customers have total peace of mind throughout their partnership with us.